My Screen is Frozen

Created by Ashley Clinkard, Modified on Mon, 2 Aug, 2021 at 3:34 PM by Ashley Clinkard

If your screen freezes whilst using the app, please follow the below steps in order to resolve the problem

  1. Force close the app
  2. Restart your device
  3. Re-install the app

If you find that the first option doesn't resolve the problem for you, please try the next one.

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